Return & Refund Policy
Return Period:
You may return your item within 14 days of delivery.
Eligibility for Returns:
• The item must be unused, in its original condition, and returned with all original
packaging.
• Customized or personalized items (e.g., embroidered products) are non-
refundable, unless there is a production error.
• Gift or promotional items are not eligible for return.
Return Shipping Charges:
• Original shipping costs are non-refundable.
• Return shipping costs must be covered by the customer.
Refund Process:
1. Once we receive and inspect your return, we will send you an email confirmation.
2. Upon approval, your refund will be processed within 3-4 business days to the
original payment method.
3. Refunds may take up to 30 days to appear, depending on your bank or payment
provider.
Defective or Quality Issues:
• If you receive a product with a manufacturing defect or quality issue, please contact us as
soon as possible.
• We will replace the defective item free of charge with an equivalent or superior
product.
• If a refund is requested, it will be processed according to the standard refund policy.
Contact Us:
To initiate a return, please email us at [your email address] and our customer support team
will assist you.